In 1992, LLE® created
LLE-LINK® to meet the
need for spontaneous, unscheduled access to over-the-phone interpretation in a range
of 150 languages. Our 24-hour telephone interpretation is available to all industries
and delivers a proprietary integration of technology and linguistic resources linking
our client and the Limited English Proficient (LEP) to our interpreter.
Features of over-the-phone interpretation:
• 24 / 7 Connection to professional LLE certified interpreters.
• Pay-as-you-go fee structure, measured to the nearest second.
• Client Portal provides online reporting and account management.
• Intelligent Call Routing links you to an interpreter based on industry expertise,
skill set and location.
• Extreme Redundancy ensures 99.999% uptime; no single point of failure.
How our telephone interpretation works:
1. Dial the LLE-LINK toll free number with your LEP present.
2. Enter your secure Access Code.
3. Enter Language Code (or dial "0" for a Customer Care Representative) to
be connected to a professional LLE interpreter.
Dual-Handset Phones
For face-to-face situations requiring over-the-phone interpretation, we provide
our clients the option of having a dual-handset phone to ensure a discrete and secure
conversation. Recommended for healthcare facilities, social services, financial
transactions or in any situation where privacy matters the most.
LLE-LINK
Complimentary Language Awareness Materials:
Available at no additional cost, we provide you with the tools
you need to let your LEP customers know that you can help them.
• 24-Hour Interpreter Access Wallet Cards
• "Most Frequently Requested Languages" Poster
• "Need an Interpreter?" Tent Cards
To start communicating in 150 different languages today, call 877.405.8764 selection
1 or contact us for more information.