Telephone Interpretation in. . .
150 Different Languages
We have provided over-the-phone interpretation services for nearly 20 years.
LLE-LINK®, our 24-hour telephone interpretation network, delivers on-demand access to professional and certified language interpreters in a range of 150 different languages.
How Over-the-Phone Interpretation Works:
To access an interpreter 24 hours a day, simply dial into our 800 number, enter your access and language, and, within seconds, begin a 3-way conversation with our linguist and you non-English speaker. It’s that simple.
LLE True Billing
With True Billing, you are only invoiced for the interpretation time you use - nothing else!
• No upfront costs, no contract fees, no monthly minimums, and no hidden fees.
• LLE-LINK is available at a flat, per-minute, pay-as-you-go rate.
• Calls are rounded up to the nearest second of actual talk time. Many of our competitors bill to the minute, charging you unnecessary fees for time you never use.
Professional Interpretation - The LLE Difference
The LLE difference shows through each and every one of our linguists. In fact, our interpreters are screened, tested and monitored to ensure the highest level of language proficiency and interpreting skills. The LLE interpreter:
• has at least 3 years of professional interpretation experience
• posses higher Education, with, at minimum, a Bachelor’s Degree or Equivalent
• portrays extensive industry-specific terminology, including medical, legal, financial, etc.
• adheres to professional standards, ethics, and confidentially agreements
For face-to-face situations requiring over-the-phone interpretation, we provide our clients the option of having a dual-handset phone to ensure a discrete and secure conversation.
Client Support - Your LINK to Success
In addition to our pay-as-you language solutions, the LLE legacy consists of delivering a dedicated support team consisting of an account manager, a client relations representative, and 24-hour customer care representatives. Read more about our
customer service.
Additionally, our value-added services include:
• Online Reporting and Account Management - View call detail reports, invoices and statistics specific to your interpretation usage 24/7.
• Continuous Training for You and Your Staff - Best practices, end-user and language support training from our client relations department.
• Complimentary Language Awareness Materials - In-language marketing materials designed to let your customers know that you can serve them in their native language.
To start communicating in 150 different languages today, call 877.405.8764 selection 1 or contact us for more information.